All Posts in the ‘Customer Service’ Category

UNITS Milwaukee Celebrates First Anniversary

September 1st, 2010 | By admin in Container, Customer Service, moving, storage | No Comments »
Jim and Janelle just days before opening.

Jim and Janelle just days before opening.

UNITS Team (JJ, Janelle, Vicki, Jim)

UNITS Team (JJ-driver, Janelle-owner, Vicki-customer care, Jim-owner)

 

 

 

Today is our anniversary! September 1st of 2009 we rented our first 16 foot UNIT to a business owner that needed commercial storage. He had purchased another business’ equipment and was not ready to move the equipment into his current location. He needed commercial storage fast and we were happy to deliver.   Luck for us, our first 16 foot UNIT was delivered from the manufacturer minutes before we needed it!    Our customer rented for over 7 months and then we delivered his excess business inventory to a new location.  Another happy customer.

We were a new franchise with just two employees (really, owners). Fast forward one year to today. We have doubled our staff and have provided high quality containers and customer service to hundreds in the metro Milwaukee area. Growing a business during a recession is challenging, but we found the people of metro Milwaukee value good quality product and service at a completive price. Thanks Milwaukee for making our first year a success!

 Whether you need residential or commercial storage or moving services in the metro Milwaukee area, call the UNITS‘ team at 414-476-unit (8648). We are looking forward to many more successful years.

UNITS Provides Temporary Storage

August 30th, 2010 | By admin in Container, Customer Service, Restoration, storage | No Comments »

IMG_1940[2]Southeast Wisconsin is sure getting its share of turbulent weather this summer.  Several weeks ago a tornado set down in Eagle Wisconsin and then parts of metro Milwaukee were flooded from heavy rain.   The review from google maps is from one such customer:

“I needed a UNITS quickly just for temporary storage because of basement flooding that had happened overnight. I called the number on the website at 5:50a just hoping to find out their hours to know when to call back. To my amazement and chagrin, Janelle answered!! She had been monitoring the weather (and her own basement), knew she’d be getting calls, and made sure to be available to any customer that needed their services. I got a UNITS by 12:30p that day, JJ was great and very flexible in helping me find the best spot to put the unit. You can tell each person really cares about providing their customers with the best experience possible, which is rare these days. They were definitely a bright spot in a day that wasn’t very much fun. Janet – 07/2010 ”

When you need temporary storage, let UNITS Mobile Storage of Milwaukee help you out!   Call us at 414-476-UNIT (8648).

Two Things That Go Together: Moms and Franchising

June 10th, 2010 | By admin in Customer Service | No Comments »

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Wisconsin’s Most Sturdy Portable Storage Container

February 9th, 2010 | By admin in Container, Customer Service, Remodeling, Restoration, moving, storage | No Comments »

photoy66ed9sldp50[1]If you are planning to move or renovate your home, you’ll probably need portable storage.  Before selecting a portable storage company, do your homework.  When you compare companies, be sure you ask how the portable storage container is constructed.  For example, it’s important that the container has an integrated roof system (vs. a roof cap) to ensure it is watertight.  Ask about the method for strapping your belongings to the walls.  This is the best way to keep your belongings stable during transit on and off the freeway.  You will want something substantial to attach the strapping to, not just an eye hook.  And, don’t forget to inquire about what the container is made of.  You will want a sturdy container made of steel and fiberglass (vs. wood and tarps).  Wood invites moisture, mold and insects.  Lastly, you need to know whether the company has a secure warehouse that is heated to ensure your belongings remain safe from the elements.

With just a little research, you’ll be able to make a sound decision that will pay dividends and afford you peace of mind.  Call UNITS Mobile Storage of Milwaukee  (Wisconsin’s portable storage company with local customer service) at 414-476-8648 to reserve your UNIT today.